At Stem Solvers, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you use our services.

1. Data Collection
We collect the following types of personal information from our users:

• Phone Numbers

• Emails

• Names

This information is collected when you sign up for our services, subscribe to our newsletter, or interact with our virtual assistant.

2. Data Usage
The personal information we collect is used for the following purposes:

• Marketing: We use your contact information to send you updates about our services, including crash courses, promotions, and other relevant educational offerings.

• Service Improvement: Your information helps us tailor our services to better meet your needs.
   

3. Third-Party Sharing
We do not share your personal information with any third parties, except for our built-in virtual assistant, which accesses and retrieves data to improve user experience and facilitate faster service. We ensure that this data is handled securely and in accordance with privacy regulations.


4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Specifically, we use cookies to:

• Track User Referrals: We track whether a user was referred by a specific marketer to ensure accurate commission calculations for our workers.

You can control the use of cookies through your browser settings. If you choose to disable cookies, certain features of our website may not function properly.


5. Termination of Agreement
Users may terminate their agreement with Stem Solvers by:

• Clearing Cookies: Deleting cookies from your browser will remove our tracking capabilities.

• Ceasing Use: Stopping the use of our website will effectively terminate the agreement.

Please note that upon termination, we may still retain certain information as required by law or for legitimate business purposes.


6. Dispute Resolution
In the event of a dispute or disagreement between you and Stem Solvers, we encourage you to contact us directly to resolve the matter amicably. If a resolution cannot be reached, the following process will apply:

• Mediation: Both parties agree to first attempt mediation with a neutral third-party mediator to resolve the dispute.

• Arbitration: If mediation fails, the dispute will be resolved through binding arbitration in Quebec, Canada. The decision of the arbitrator will be final and binding on both parties.

• Legal Recourse: In the event that arbitration is not applicable, any legal action will be governed by the laws of the Province of Quebec, Canada, and will be conducted in the courts located in Quebec.
   

7. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the Province of Quebec, Canada. Any disputes arising from this policy or the use of our services will be resolved in accordance with the dispute resolution process outlined above.


8. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

• Email: info@stemsolvers.ca

• Phone: 514-812-0034