We specialize in a variety of STEM courses. For CEGEP and university students, our services are tailored to your institution and course code. For high school students, we maintain a general approach due to varying curriculums. You can find all the courses we cover on our "Find My Course" page, or quickly confirm availability by asking our virtual assistant.

Tutoring sessions typically range from a minimum of 1 hour to a maximum of 3 hours, depending on your needs.

Yes, we offer tutoring services from high school to Undergraduate University courses.

We offer both online and in-person tutoring options to accommodate your preferences.

Absolutely. Our tutors can assist you in completing assignments or lab reports for any course. For such tasks, we may offer a set fee rather than an hourly rate, but the details can be discussed once you contact us.

Certainly. At STEM Solvers, our goal is to understand your learning style before your first session begins. Our virtual assistant will ask preparatory questions, including how you learn best and any accommodations we can provide to enhance your tutoring experience.

We accept various payment methods, all processed securely through Stripe, including Mastercard, Visa, debit, and more.

Payment is required at the time of booking through our tutor's online calendar.

If you cancel a session at least 24 hours in advance, there is no fee, and you will be entitled to a free rescheduled session. For cancellations made within 24 hours of the session, the full price of the session will be charged.

You can sign up for tutoring sessions by interacting with our virtual assistant, specifying the exact course you need help with, or tutor you would like to be with. Alternatively, you can contact us directly, and we will respond within a few hours to assist you.

Yes, you have the flexibility to book a single session as needed.

Rescheduling a session is simple. Just provide our virtual assistant with your session ID (which you’ll find in the confirmation email), and it will guide you through the rescheduling process.

Absolutely, switching tutors is not an issue. We are committed to ensuring that you are comfortable and satisfied with your tutoring experience.

The availability of our tutors varies and is dependent on each individual tutor's schedule.

Yes, we offer tutoring sessions on weekends and evenings, subject to the availability of your chosen tutor.

Yes, we encourage group sessions and offer discounts when you bring a friend. Please visit the pricing section on our homepage to learn more about our group rates.

Workshops and crash courses may be offered by specific tutors during midterm and final exam seasons. As a client, you will receive an email notification regarding these opportunities, ensuring you are fully informed of the additional support we provide at the most competitive prices on the market.

Student confidentiality and privacy are of utmost importance to us. Please refer to our Privacy and Terms & Rights pages for detailed information.

Yes, parents are welcome to attend tutoring sessions if they wish to monitor their child's progress.

If a tutor needs to cancel a session, we will notify you immediately and offer to reschedule the session at a convenient time for you.